Printworks Ticket Resale

Ticket Resale

If you've purchased a ticket to a sold-out show and can no longer attend, you can sell through our ticket resale platform. Adding your ticket to the resale allows other fans to buy your ticket securely. When the show sells out, the ticket resale will become active, selling on a first come first basis. Once resold, the original ticket is cancelled, you are notified and refunded the full ticket cost minus the booking fee, delivery and Ticket Plan (if purchased).

Listing your tickets for sale is simple:

- Log in to your customer account here and click Upcoming Bookings on the home page.
- Find the event and tickets you want to list for sale and click View Booking.
- Click the Resell Tickets Box.
- The tickets you have available on the booking for resale will appear.
- Click on Edit Resale.
- Select the ticket(s) you want to resell using the slider button & click Save Changes once you have selected the tickets.
- A confirmation screen will appear showing the tickets you have selected for resale. Click Proceed and your ticket(s) will be listed to be resold.
- You will receive a confirmation to the email address you provided on the booking to confirm the ticket(s) have been listed for resale.

Once your ticket(s) have been sold, we will email you to notify you. We will then refund you the money for the ticket minus the booking fee, delivery and Ticket Plan (if purchased) back on to the card you used to make the original booking.

Please allow 3-5 working days for this to show back in to your account. The refund will be issued back to the card originally used to purchase.

You can select from the ticket(s) on your booking which one(s) you wish to sell.

We can’t guarantee to sell your ticket(s), as this is based on demand.

It's completely free to sell your ticket(s) however once the tickets have sold we will then refund you the money for the ticket minus the booking fee, delivery and Ticket Plan (if purchased) to the card used to make the original booking.

As long as your ticket has not already sold you can remove tickets from the resale queue in the same way you added them, simply go to your dashboard, click on edit resale, locate the ticket and use the slider button to remove the listing and then save the changes.

Yes, you can still use your ticket at the show. You will need to remove your ticket from the resale to still be able to use the ticket.

The offsale time for an event can vary but generally they will remain on sale until the last entry time for the event.

The customer service team are available Monday to Friday 09:00 – 20:00, please email them on hello@kaboodle.co.uk and they will be able to assist.

When tickets are entered into the resale they become available to purchase in the same way as other tickets are advertised for sale. We recommend that you keep checking the event page to see if tickets have been made available.

It either has just sold out and hasn’t been activated yet or the event organiser has chosen to not allow resale on that particular event. Check back or email us on hello@kaboodle.co.uk and they will be able to check an individual event for you.

The customer service team are available Monday to Friday 09:00 – 20:00, please email them on hello@kaboodle.co.uk and they will be able to assist.

No unfortunately not, once you make your tickets available for resale they become live on the website for anyone to book.

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